Black And White Business Solutions jobs - Technical support

Greeting from Black and White Business Solutions Pvt Ltd..!!

Looking for Immediate Joiners!

ANY Fresher or Experience CAN APPLY with Good Communication Skills

Education: Any Graduate in Any Specialization 

Shift : Rotational Shifts / UK / US Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Sh

Designation: Technical Support Analyst /Sr.Technical Support Associate/ Customer Support Associate.

JOB Role : 

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

• Provide World Class Customer Service.

•  End to Transaction of Reports.

• Need to maintain Accuracy in Reports.

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality

       Skills Required :

• Excellent verbal and written communication skills

• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.

• Perform problem cause analysis

• Resolve customer queries and achieve customer delight.

• Ability to Identify Opportunity and Implement Process Improvements

• Has technical experience and skills in the areas of problem determination, creativity and analysis.

Desired Candidate Profile

• Possess good communication skills, both oral and written

• Have a good attitude - should be committed to the work

. • Should be flexible with rotational shift.

For more details Contact :

HR vandana @ 9739188873

Email Id - hr8873@blackwhite.in

Please forward the mail to all suitable candidates who might be interested to apply for the job

Job Summary