Black And White Business Solutions jobs - Technical support

Technical support

• Any UG / Graduate Experienced or Fresher can Apply *
• Huge Openings with TOP BPO MNC's -  Technical support
• ONE-DAY INTERVIEW PROCESS- IMMEDIATE JOINING.
• SHOULD BE FLEXIBLE WITH ROTATIONAL SHIFTS.
• Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
• Shift : Rotational Shifts / UK / US
• Salary : up to 4.5lpa

JOB Role :

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements
• Has technical experience and skills in the areas of problem determination, creativity, and analysis.

Required Candidate profile

• One day interview process -  Experienced/ fresher  can apply

Desired Candidate Profile

* Possess good communication skills, both oral and written

* Have a good attitude - should be committed to the work.

* Any graduates can appear or 10+2, 10+3. * Should be flexible with rotational shift.

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