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Technical Support

Black And White Business Solutions Pvt Ltd
Experience : Freshers
Location : Bangalore
Per Month: Rs. 15,000 - Rs. 28,000
Posted on 22 Aug 19
Job DescriptionLast Date 21 Oct 19
Hi Dear Aspirant,

We are hiring for BPO / MNC for all the junior & Senior positions.

Designation:
1. Customer Support Executive(Tech  process).
2. Technical Support Engineer( Hardware / Software / Networking support).

Responsibilities :

Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.

Customer support engineer - L1 - L2

  • Coordinate desktop changes to avoid deployment collisions.
  • Prepare requests for roll out
  • Prioritize change requests
  • Create roll out plans for changes requests
  • Coordinate implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning desktop changes.
  • Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.
  • Microsoft environment knowledge (desktop & server).
  • Have some level of technical understanding of the products building up a desktop service.
  • Experience from the desktop environment.
  • Understanding and experience of change management process.

Technical Requirements :


  • Phone support experience necessary.
  • Technical S ervice desk or technical call center experience is necessary.
  • Disciplined, systematic problem solving skills required.
  • Windows Operating systems
  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008

To be scheduled for Interview

Call HR - Jayashree -
Email -  forward the mail to all your friends who fit the criteria. 

Please do refer your friends.


Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.
    *************PLEASE DO REFER YOUR FRIENDS*************

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Black and White Business Solutions
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