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Black And White Business Solutions Pvt Ltd jobs - Technical Support

Technical Support

Black And White Business Solutions Pvt Ltd
location
Bangalore
experience Fresher
salary 15,000 - 28,000 Per Month
qualification
Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, 12th Pass (HSE)
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Posted: 4 Years ago
Views: 2
Applications: 0
Openings: 25

Job Description

Hi Dear Aspirant,

We are hiring for BPO / MNC for all the junior & Senior positions.

Designation:
1. Customer Support Executive(Tech  process).
2. Technical Support Engineer( Hardware / Software / Networking support).

Responsibilities :

Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.

Customer support engineer - L1 - L2

  • Coordinate desktop changes to avoid deployment collisions.
  • Prepare requests for roll out
  • Prioritize change requests
  • Create roll out plans for changes requests
  • Coordinate implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning desktop changes.
  • Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.
  • Microsoft environment knowledge (desktop & server).
  • Have some level of technical understanding of the products building up a desktop service.
  • Experience from the desktop environment.
  • Understanding and experience of change management process.

Technical Requirements :

  • Phone support experience necessary.
  • Technical S ervice desk or technical call center experience is necessary.
  • Disciplined, systematic problem solving skills required.
  • Windows Operating systems
  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008

To be scheduled for Interview

Call HR - Jayashree -
Email -  forward the mail to all your friends who fit the criteria. 

Please do refer your friends.


Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.
    *************PLEASE DO REFER YOUR FRIENDS*************

Job Particulars

Role Customer Service / Tech Support
EducationDiploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, 12th Pass (HSE)
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id188286
Job Category Tech Support
StateKarnataka
Country India

About Company

Black and White Business Solutions
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