OAKLEAF jobs - Technical support

Technical Support

OAKLEAF
experience Fresher
salary 3,00,000 - 5,00,000 Per Year
qualification
Job is expired
Posted: 2 Years ago
Views:
Applications:
Openings: 1

Job Description

Technical support 
International Voice Process Mandatory
Work from Office
VPN, BITLOCKER , ACTIVE DIRECTORY. L1, L2 skills mandatory
Share your updated CVs to 30 Days notice Period

Responsibilities:

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills

Job Particulars

Role 
Education BE/B.Tech
Who can apply Freshers
Hiring Process Written-test, Telephonic Interview
Employment Type Full Time
Job Id 1006278
Job Category Tech Support
Locality Address Electronic City
State Karnataka
Country India

About Company

OAKLEAF
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