ZaranTech Software Private Limited jobs - Technical Support

Technical Support

ZaranTech Software Private Limited
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Month ago
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Job Description

About the internship
Selected intern's day-to-day responsibilities include:

1. Develop a deep knowledge of Google and Microsoft's range of applications (Google Apps, Google Drive, Microsoft Office)
2. Solve basic common user problems in real time, including software functionality problems and questions; data communication/internet/networking troubleshooting, installation problems and questions; and OS and browser-related issues
3. Escalate top priority, production-critical issues to the appropriate technical staff Completely involved in troubleshooting technical problems
4. Maintain ownership of issues until resolution. Resolve incidents in a timely manner as per SLAs
5. Take full ownership of customer problems/cases, monitor for proper and on-time feedback
6. Act as the front-line T2 technical contact to interact with customers (business partners and direct customers)
7. Work closely with the sales coordinators. Follow the visit and escalate for technical or business emergencies
8. Try to resolve the case remotely, it can't resolve due to complexity, urgency, ability to escalate to the higher team
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 4th Mar'21 and 8th Apr'21

3. are available for duration of 6 months

4. have relevant skills and interests

Number of openings
5


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Job Particulars

Job TypeInternship / Projects
Hiring Process Face to Face Interview

About Company

About ZaranTech Software Private Limited
ZaranTech is a live and interactive e-learning platform that is revolutionizing professional online education. We offer instructor-led courses supported by online resources, along with 24x7 on-demand support. We provide the flexibility to learn at their own time and location, even from their mobile devices. ZaranTech courses are specially curated by experts who monitor the IT industry with a hawk's eye, and respond to expectations, changes and requirements from the industry, and incorporate them into our courses.

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ZaranTech Software Private Limited recruiting Technical Support candidates nearby Bangalore,.ZaranTech Software Private Limited vacancies for Technical Support is recruited through Written-test, Face to Face Interview etc.
ZaranTech Software Private Limited Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate, Other Course are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Bangalore, can apply for Technical Support position in ZaranTech Software Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ZaranTech Software Private Limited recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of ZaranTech Software Private Limited and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of ZaranTech Software Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ZaranTech Software Private Limited and near your city and get a secured career.