We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.
Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:Artificial Intelligence is our core base and with it we thrive on building smart artificial intelligence-based voice bot solutions that enable businesses to elevate their customer experience, while leveraging the integration of Human Intelligence & BOT Technology. We reimagine the customer experience, through an optimized combination of Customer Service Executive and Voice BOT.
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