Technical support jobs in DelhiGurgaon at Emprego solutions

Urgent hiring for Technical support executive / Global Support associate - L1
- salary upto 25k In-hand - 5 Days working (2 Rotational off)- Shift - Rotational shift- Cab - 1 Side Drop / pick in odd hours in Radius of Maximum 20KMs

- Required Excellent communication skills

- Graduation in BCA / B.tech (Computer science or IT)

Location - Kapashera, Delhi
**Key Responsibilities :- **
Troubleshoot tier 1 and/or tier 2 support requests via phone and web-based ticketing system

Use knowledge of web-based applications and networking to troubleshoot and resolve client issues

Perform tests to isolate source of issues

Escalate issues to the Technical team when necessary

Liaise with all related teams and departments to ensure customer satisfaction and deliver the company promise Verify technical fixes from the Technical team

Use remote desktop sharing application to assist end users and resolve issues

Provide efficient and timely support to customers across geographies

Adhere to processes defined for case logging via Sales force or other tools as mandated

Proactively conduct account reviews of select customers on a regular basis to review service needs and usage trends
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Emprego solutions recruiting Technical support candidates nearby Delhi,Gurgaon,.Emprego solutions vacancies for Technical support is recruited through Written-test, Face to Face Interview etc.
Emprego solutions Company recruits a lot of candidates every year based on the skills. The candidates with BCA, BE/B.Tech(Computer Science & Engineering (CSE),Information Science/Technology (IS/IT)), BSc(Computer Science,Information Technology) are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Delhi,Gurgaon, can apply for Technical support position in Emprego solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Emprego solutions recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Emprego solutions and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Emprego solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Emprego solutions and near your city and get a secured career.