Techastro Business Solutions Pvt.Ltd. jobs - Technical support

Technical Support

Techastro Business Solutions Pvt.Ltd.
experience Fresher
salary 10,000 Per Month
qualification
Job is expired
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Posted: 1 Year ago
Applications:
Openings: 1

Job Description

  • Install, maintain and fix hardware and network systems.
  • Provide technical information and help.
  • Hardware Repair
  • Software Troubleshooting
  • Maintain detailed records of repairs, including diagnostics, repairs performed, parts used, and final testing results.
  • Provide technical support and assistance to customers via phone, email, or chat
  • Identify and diagnose technical issues reported by customers
  • Resolve technical problems in a timely and efficient manner
  • Assist customers with software installations and upgrades
  • Document and track customer issues in a ticketing system
  • Collaborate with other teams to ensure timely resolution of customer issues
  • Good understanding of computer systems and networks
  • Excellent problem-solving and communication skills
  • Ability to explain technical concepts to non-technical users
  • Strong customer service orientation
  • Patience and empathy when dealing with customer issues


Job Particulars

Role  BPO / Customer care
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment Type Full Time
Job Id 1761666
State West Bengal, West Bengal, West Bengal
Country India

About Company

Techastro Business Solutions Pvt.Ltd.
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