Career Guidelines jobs - Technical support

Technical Support

Career Guidelines

Mumbai

Fresher

15,000 - 18,000 Per Month

12th Pass (HSE)

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Posted: 4 Years ago

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Applications:

Openings: 10

Job Description

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

Good reasoning and analytical skills
Good listening skills
Good Communication skills

Job Particulars

Role

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment Type Full Time

Job Id 536429

Job Category Tech Support

Locality Address Thane

State Maharashtra

Country India

About Company

Teleperformance SE is an omnichannel company headquartered in France. The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world. Teleperformance has 330,000 employees across 460 contact centers in 80 countries and serves over 170 markets.

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