Vendiman Pvt Ltd jobs - Technical support

To give you a brief of what Vendiman is into :

Vendiman Private Limited, headquartered in Mumbai is one of the leading service providers in the vending industry of India. We are currently handling close to 1200 machines in 15 major cities in India namely Mumbai, Pune, Bangalore, Hyderabad, Kolkata, Gurgaon, Noida, Delhi, Chandigarh, Trivandrum, Cochin, Bhubaneshwar, Jaipur, Mangalore, Chennai.

Our select client list includes top names like: Google, Infosys, TCS, Capgemini, Ericsson, Cognizant, KPMG, EnY, Deloitte, PWC, Star TV, Sony TV, Bombay Hospital, Wadhwa Builders etc..

Apart from this we have also rendered services to Vidyalankar, Hinduja Hospital, Thane Municipal Corporation, Aster Medicity etc..

We offer variety of vending machines:

- Snacks Vending Machine

- Cold Beverage Vending Machine

- Pantry Supplies

Responsibilities and Duties

Responsibilities and Duties

Job Description:

Designation : Technical Support

Gender - Male

- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

- Maintaining Database of the same.

- Follow up to ensure that appropriate actions were taken on customers' requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

- Good communications skills

- Ability to listen and active problem-solving skills

- Good interpersonal skills

- Ability to handle pressure

- Should be able to Co-ordination part well.

Required Experience, Skills and Qualifications

Required Experience, Skills and Qualifications

Excellent communication skills, good at MS Office

Basic technical knowledge would be preferred.

Job Type: Full-time

Qualification required - Bachelor in Computer Application .

Job Type: Full-time