2COMS Consulting Pvt. Ltd. jobs - Technical Support

Technical Support

2COMS Consulting Pvt. Ltd.
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 3
Applications: 3
Openings: 1

Job Description

Job Description

Job Title: Technical Support Voice

Work Location: Pune

Work From Home (Depend on situation you have to go to Office and will have to relocate to Pune)

Candidate should have minimum 10 months experience in Technical Support

Shift: Rotational US Shift

Week Off: 5 days working (2 days rotational week off)

Job Role
  • Voice Process
  • taking calls Solving Customer Quires
Requirements

Candidate should have,
  • Good Communication skills
  • Take calls Over Phone which involves working in different time zones
  • Take calls from Global clients and initiate the right response to them, positively and professionally.
  • Flexible to work in shifts.
  • Excellent English - both verbal and written communication skills
  • Knowledge of customer service principles and practices
  • Good technical knowledge
Qualification: Under Graduate/ Graduate/ Post Graduate

Benefits

Both side Cab+ Incentive+ Shift Allowance

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Requirements

Candidate should have, 1.Good Communication skills 2.Take calls Over Phone which involves working in different time zones 3.Take calls from Global clients and initiate the right response to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills 6.Knowledge of customer service principles and practices 7.Good technical knowledge Qualification: Under Graduate/ Graduate/ Post Graduate

Job Particulars

Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id477764
Job Category Tech Support
StateMaharashtra
Country India

About Company

2COMS Consulting Pvt. Ltd.
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