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Druva jobs - Technical Support Manager

Technical Support Manager

Druva

location

experience

2 to 3 Years

salary

Salary not disclosed

qualification

Any Post Graduate, Any Graduate

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Posted: 4 Years ago

Views: 2

Applications: 1

Openings: 1

Job Description

Technical Support Manager

PUNE, MAHARASHTRA, INDIASUPPORT – SUPPORTFULL-TIME

Experience: At least 2-3 Years Managing a Team

Responsibilities :

Manages team including performance management and coaching
Escalation Management
Works with management to develop and implement strategic plans, initiatives, and direction
Works with customers and internal teams to resolve issues
Develops individual goals and objectives for direct reports.
Handles moderately complex projects
Drive operational improvement
Increase efficiencies and service improvements with automation
Able to manage others through rapid and constant change while collaborating with other teams to ensure strong service experience for our customers.
Able to allocate resources and adjust priorities to maximize team performance.
Resolves and directs technical and customer satisfaction issues to ensure a quality support environment and to obtain maximum customer-based satisfaction

Job Particulars

Role HR

EducationAny Post Graduate, Any Graduate

Who can applyExperienced (2 to 3 Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id202933

StateMaharashtra

Country India

About Company

Druva delivers data protection and management for the cloud era. Druva Cloud Platform is built on AWS and offered as-a-Service; delivering globally accessible, infinitely scalable and completely autonomous enterprise data resiliency. Customers drive down costs by up to 50 percent by freeing themselves from the burden of unnecessary hardware, capacity planning, and software management.

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