Black And White Business Solutions jobs - Technical voice support Associate.

Technical Voice Support Associate.

Black And White Business Solutions
experience 0 to 4 Years
salary 14,000 - 30,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 4
Openings: 1

Job Description

Dear Candidates,


Greetings from BLACK AND WHITE BUSINESS SOLUTIONS PVT LTD



Contact for more details :
HR Meghala @ 9742675454
Email : hr5454@blackwhite.in


Responsibilities

  • Research and identify solutions to hardware issues

  • Diagnose and troubleshoot technical issues, including account setup and network configuration

  • Ask customers targeted questions to quickly understand the root of the problem

  • Track computer system issues through to resolution, within agreed time limits

  • Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue

  • Properly escalate unresolved issues to appropriate internal teams

  • Provide prompt and accurate feedback to customers

  • Refer to internal database or external resources to provide accurate tech solutions

  • Ensure all issues are properly logged

  • Prioritize and manage several open issues at one time

  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting

  • Prepare accurate and timely reports

  • Document technical knowledge in the form of notes and manuals


Note :Candidates from Bangalore Location can only Apply

Immediate joiners Are preferred

                    *******Please Forward this Mail to Your Friends looking for Job ******


Job Particulars

Who can applyFreshers and Experienced (0 to 4 Years )
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id616492
Job Category Tech Support
Locality Address Indiranagar
StateKarnataka
Country India

About Company

Black And White Business Solutions recruiting Technical voice support Associate. Experienced(0 to 4 Years) candidates candidates nearby Bangalore,.Black And White Business Solutions vacancies for Technical voice support Associate. is recruited through Written-test, Face to Face Interview etc.
Black And White Business Solutions Company recruits a lot of Experienced(0 to 4 Years) candidates candidates every year based on the skills. The candidates with Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, ME/M.Tech, 12th Pass (HSE) are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Bangalore, can apply for Technical voice support Associate. position in Black And White Business Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Black And White Business Solutions recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Black And White Business Solutions and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Black And White Business Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Black And White Business Solutions and near your city and get a secured career.
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