Job Description:
Handle inbound calls (US) related with computers
Engage customer on calls and help in identifying the technical errors
Offer instant support to customer’s issues related to windows laptops and MAC devices
Solve issues related to error codes or black screen
You are fit for the position if you can:
In detail guidance to troubleshoot technical issues
Possess good communication skills
Job Details:
Working Days: 6 days in a week
Shift Timings: Night shift (US) 8:30 PM to 5:30 AM
Salary Credit Date: 10th of every month
Incentives and Increment: After 6 months of joining
Other Benefits: Referral and joining bonus
On spot offer letter is given to selected candidates
Consider yourself eligible for the post if:
Have 1 year of experience in International Outbound / Inbound tech process
Can take care of payments and can sell the plans to the customers
Have great knowledge of technical issues related to computer, printer, broadband, Router, antivirus, Email issues, MAC etc and can solve it
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