Technology Innovation Consultant - India
Requisition #: R1084774
Location: Bangalore, India
Job Type: IT Service Delivery
Candidate Preferred Skills and Experience:
- 5+ years of technology, BPO industry and process expertise
- Bachelor’s Degree or equivalent required
- Demonstrated ability to analyze and translate customer requirements into technology solutions
- Extensive knowledge of contact center high value services and experience driving innovative initiatives
- Demonstrated ability to drive results through value proposition, ROI and key benefits delivered
- Excellent communication and presentation skills, and the ability to gain consensus and agreement from internal and external stakeholders of innovation programs
- Strong experience working with international or global organizations with cultural awareness
- Strong leader and team player with willingness to learn and drive results
- Highly proficient in the use of desktop tools and software such as Excel, Outlook, SharePoint, PowerPoint
- Proficient in English; Proficient in other languages as required