WHITE HORSE MANPOWER CONSULTANCY PRIVATE LIMITED jobs - Tecnical Support

Help Desk Support For International BPO voice Process

• Minimum 1 years of experience in troubleshooting, (Any tech support) service desk support (International support)
• Excellent communication
• International voice experience
• Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement
• Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention
• Predominantly Voice Interaction support and also through email, chat & remote support
• 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays
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• Hiring via telephone and offer letter online for BPO/KPOS in Bangalore

Skills: Tecnical Support, It Support, Service Desk, Remote Support, Technical Support, It Helpdesk, Helpdesk, Desktop Support, Laptop Support, Call Center, Voice Process

Experience: 2.00-6.00 Years