Tele Caller

Idp Education India Pvt Ltd
Experience : 0 to 2 Years
Location : Mumbai
Per Month: Rs. 10,000 - Rs. 12,000
Job Role : BPO / Customer care (Voice)
Posted on 01 Dec 19
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Job DescriptionLast Date 01 Jan 20


Handling outbound calls

Speaks professionally

Respond to basic student queries

Have basic understanding of education industry

Research required information using available resources

Handle and address customer complaints / issues

Classify the calls based on their importance as per defined
criteria

Identify and escalate priority students

Follow up customer calls where necessary

Job Type : Full Time
Interview Type : Face to Face Interview
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