Searching for smart female candidates proficient in English and Kannada ,preferably multilingual and Karnataka native.
The primary responsibility of this role is to make outbound calls to potential students, introduce our services, and generate leads. The ideal candidate should possess excellent communication skills, be persuasive, and have a customer-centric approach.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level