KALPANA ENTERPRISES jobs - Tele Caller
Tele Caller
Fresher
20,000 - 25,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Debt Recovery, Loan Process: Telecaling with good Communication skills. Local Languages. Managing resources and maintaining an efficient process flow. Identify and make suggestions to develop and continuously improve recovery processes and strategies to optimize recoveries.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education
10th Pass (SSC)
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1332058
Job Category
BPO
Locality Address
Ashok Nagar, Whitefield
State
Karnataka
Country
India
About Company
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