Genesis Education Services jobs - Tele Caller

Tele Caller

Genesis Education Services
experience Fresher
salary 12,000 - 15,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 0
Openings: 1

Job Description

Responsibilities Of Candidates Include: 
1. Inform Customers About Company's Products/Services And Offers 
2. Manage Inbound And Outbound Customer Calls In A Timely Manner 
3. Identify Customers’ Needs And Wants, Clarifying Information Whenever Possible 
4. Ability To Be On Phone For A Long Time And Familiar Using Dialer Systems
  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 



Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1006898
Job Category Diploma , BPO
StateChandigarh
Country India

About Company

Genesis Education Services 
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