XEAM Ventures jobs - Tele Caller

Purpose of the Role

To ensure collection efficiency, contributing to the company's overall growth.

Role Description

1. Responsible to call a customer and remind for payment.

2. Responsible to act as a bridge between filed executives and team leaders

3. Responsible for constantly follow up Arrears payment

4. Work consistently to rectify billing error

5. Responsible for Analysis and feedback of unpaid accounts

6. Follow up for reactivation of inactive accounts

Key Result Areas

To contribute towards the company's profitability by ensuring 100% collection both in terms of customer and

value resulting in a sustained business with desired customer satisfaction.

Should have Graduate or equivalent degree

Work Experience

Should have a minimum of 6 months - 2 years of work experience

Should have experience in Tele calling or taking calls

Should have experience handling MIS or strong experience with MS Excel, MS word

Should possess excellent communication and interpersonal skills