Republican HRD Services jobs - Tele- Caller

Indoss Polytechnia for Women is hiring candidate for Tele Caller profile.

FEMALE CANDIDATE ONLY

Post - Tele Caller

Qualification -12/UG/PG

Experience - 0-3 yrs/Fresher’s can also apply

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

 Minimum Requirement:

• Good command over English or Hindi Language

•  Good Problem-solving skills over the call
• High energy level