Adharvtech Initiative Pvt Ltd jobs - Tele Caller

·         Answering phones and explaining the services offered by the company.

·         Contacting existing customers as well as prospective customers using scripts.

·         Obtaining customer information and other relevant data.

·         Asking questions to the customer and understanding their specifications.

·         Resolving queries and issues related to the services.

·         Maintaining the database of the customers on a regular basis.  

·         Seize opportunities to upsell products when they arise

·         Build sustainable relationships and engage customers by taking the extra mile

·         Keep records of all conversations in our database in a comprehensible way

·         Frequently attend educational seminars to improve knowledge and performance level

·         Meet personal/team qualitative and quantitative targets