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Posted on 17 Nov 18
Job DescriptionLast Date 20 Dec 18

Job Description

Job Summary

The telecounselor is a part of the admissions team and helps recruit our next freshman and transfer class.

Telecounselors reach out to prospective students to foster relationships and share information about: upcoming admissions events, campus tours, missing application materials, new student orientation sessions.

Telecounselors report directly to the Telecounseling Coordinator evening point person.

Ideal candidate is an individual who is self-motivated and is able to work efficiently in a busy environment.

It is important this person is not easily distracted and can take the initiative to make quality phone calls while meeting shift quota.

Candidates will follow a script but also is a ‘story teller’ of FRMETRO INDIA who can articulate on student life experiences.

Responsibilities and Duties

Responsibilities and Duties:-

  • The Tele counselor is a part of the admissions team and helps recruit our next freshman and transfer class.
  • They report directly to the Tele counseling Coordinator or to the Student Supervisors in the coordinators absence.
  • They are responsible for, but not limited to the following: · Make outbound calls to recruit prospective students from the point of inquiry to matriculation. ·
  • Each night work toward making 18 or more completed calls or over 100 attempted calls with prospective students and writing thorough notes for the admissions counselors. ·
  • Becoming very familiar with the EMAS software to be as efficient and knowledgeable as possible when making calls.
  • Follow up with any situations that may require additional information or help from either the student supervisors or the Tele counseling Coordinator. ·
  • Write personalized postcards to prospective students. ·
  • Seek to consistently expand knowledge of University academic and extracurricular programs to be able to counsel students within their area of interest and provide correct information regarding such areas. ·
  • Complete all other assignments given by the student supervisor or coordinator.
  • Handling queries over telephone and walk-ins.
  • Converting leads into admissions.
  • Calling on given leads.

Required Experience, Skills and Qualifications

Required Skills:-

Multi-tasking, Listening, Verbal Communication, Energy Level, Teamwork, People Skills, Documentation Skills, PC Proficiency, Organization, Bedside Manner, Creating a Safe, Effective Environment.


  • Should be Fluent in English communication.
  • Any graduation / 2019 Batch are not eligible.
  • Age Limit - Below 26
  • Must have Provisional / Degree Certificate.
  • Upon selection, candidates will be required to join within 15 days.
  • Should be able to attend F2F interview in Chennai.


General Shift / Healthy Environment
Sunday Fix Off
Salary 12K - 15K in hand + Huge Incentives

Job Types: Full-time, Part-time, Fresher, Walk-In

Education / Teaching / Training

Job Type

Interview Type

Walk - In, Face to Face Interview, Telephonic Interview

Functional Area
Teaching / Education
Company Description

Frmetro is an ISO 9001:2015 Certified well-established Training , Placement and Certification center providing Projector based intensive classroom training with certification and placement for all Medical,Pharmaceuticals and Life Science Graduates and Post Graduates.

Frmetro is a progressive and premier Clinical Research Institute that has rapidly gaining a good reputation for excellence through its innovative approach in clinical research.

Frmetro established in the year 2014 at Chennai, India by group of rich clinical research expertise. Our objective to operate in India is to provide the excellence in education for professions, strategic and applied research and flexible delivery of learning and teaching methodology. Our mission is to enhance communities with national and international scholars and institutions with whom our staff and students are linked.

We have started our journey through quality educational system for clinical research for generating quality resource to meet the global research standards.

After having a close insight of three consecutive years about the growth and practice of clinical research industry, now Frmetro has got that domain knowledge which sets the goal another step forward to deliver clinical research services to Life Science companies efficiently.

Frmetro is an academy with a good reputation in clinical research industry. We offer Full time, Part time and e- learning training in Clinical Research education.