Team leader handling a Tele calling team Handle customers inbound and outbound calls. Solving queries, telling them
about products/offers/services Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and
provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra
mile Keep records of all conversations in our database in a comprehensible
way Frequently attend educational seminars to improve knowledge and performance
level Meet personal/team qualitative and quantitative targets Minimum Requirement: Good Communication Skills Good Problem-solving skill over the call High energy level
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.