TELE CALLING TEAM LEADER

For a client of TeamLease Services Ltd
Experience : 0.5 to 2 Years
Education : B.Com
Location : Mumbai
Yearly Salary : Rs. 2,50,000 - Rs. 3,00,000
Posted on 20 Jun 19
Job DescriptionLast Date 19 Aug 19
Require Team leader handling a Tele calling team
Handle customers inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Minimum Requirement:
Good Communication Skills
Good Problem-solving skill over the call
High energy level
Job Type : Contract
Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.