How would your role at Navi look like?
● Calling the customer to remind the due date of the installment.
● Reminder calls to delinquent customers who failed to make the EMI payment.
● Explain the consequences to customers of not paying on time.
What are some of the good to have skills for this role?
● Fresh graduates or maximum 1 year of experience in tele sales, sales, customer experience, etc.
● Decent communication skills both written & verbal.
● Should have basic knowledge of the internet and other search engine usage.
● Good observation skills and presentable.
What is the future scope of joining Navi?
Navi’s future, and hence your future, is boundless. We want to start by reimagining the BFSI industry to a tech-forward, customer-centric sector.
For your personal future, at NAVI, the impact and dedication you bring forth with your work is what matters the most. If you show enthusiasm and dedication, promotions, team jumps and vertical changes are all easily within your reach, as is exponential career growth.
Who will be my key stakeholders?
● Our customers come first.
● They will be your priority, always.
● Your team members will be passionate, responsible, outspoken, and innovative.
● Your managers will be there to guide you through any problems you may face. They will show you the way, but you will have to walk to the path your leaders will live and breathe to ensure that Navi runs smoothly, your customers are happy, and that every employee working in Navi grows as a professional.
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