Avyukta associates jobs - Tele Collection Executive
Tele Collection Executive
Fresher
10,000 - 18,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Urgent requirement
Experience : Fresher and minimum 6month experience
Experience : Fresher and minimum 6month experience
Language : Tamil, Telugu, English, Kannada, Malayalam
Process : Voice process(Tele collection)
Location : Teynampet Chennai
Salary : 10k - 18k for freshers + incentives
Responsibilities:
Initiate outbound calls to customers with overdue payments or outstanding debts.
Use scripted or customized conversation templates to engage with customers professionally.
Attempt to reach customers through various communication channels, including phone calls, emails, and SMS.
Assess customers financial situations and propose feasible payment solutions.
Negotiate repayment plans, settlements, or alternative arrangements to clear debts.
Provide information on available payment options and guide customers in choosing the most suitable one.
Update customer account information, including contact details and payment history.
Prepare and maintain detailed reports on collections activities.
Maintain professionalism and patience when dealing with difficult or irate customers.
Build rapport with customers to encourage cooperation and commitment to payment.
Meet or exceed monthly and quarterly collection targets.
Continuously improve collection strategies to optimize results.
Skills:
Excellent communication and negotiation skills.
Strong problemsolving abilities.
Empathy and patience when dealing with customers.
Basic computer skills for data entry and recordkeeping.
Knowledge of debt collection laws and regulations is a plus.
Persistence and the ability to handle rejection professionally.
Results oriented with a focus on meeting targets.
Job Particulars
Education
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1339152
Job Category
Diploma , BPO , BSc/BCA/BBM
Locality Address
Teynampet
State
Tamil Nadu
Country
India
About Company
Its a Collection based agency. We have 8+ branches all over south india.
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