Bharathi Hospital jobs - Tele marketer

Tele Marketer

Bharathi Hospital
experience Fresher
salary 10,000 - 15,000 Per Month
qualification
Read More...
Job is expired
Posted: 8 Months ago
Applications:
Openings: 1

Job Description

Key Responsibilities:

• Inbound and Outbound Calls: Handle the inbound calls from patients, healthcare professionals, and other inquiries, providing accurate information about hospital services, treatment options, and health programs. 
Make outbound calls to follow up on the patient inquiries, confirm appointments, and remind patients of upcoming check-ups or procedures.

• Appointment Scheduling: 
Assist the patients in scheduling appointments with doctors, specialists, or diagnostic services based on their requirements. 
Ensure that appointments are booked efficiently and accurately, considering doctor availability and patient preferences.

• Customer Support: 
Address patient concerns and queries in a professional and empathetic manner, ensuring a positive experience. 
Provide patients with necessary information about hospital facilities, health packages, insurance options, and other services.

• Database Management: 
Maintain accurate records of patient interactions, appointments, and feedback using the hospital's CRM or database system. 
Update patient details and ensure data confidentiality is maintained at all times.

• Lead Generation: 
Promote hospital services, health check-up packages, and special offers to potential patients.
Generate leads for new patients by explaining hospital services and encouraging them to book appointments or inquire further.

• Follow-up and Reminders: 
Follow up with patients after their visits to ensure satisfaction and to promote additional services such as follow-up care, second opinions, or wellness programs. 
Send appointment reminders and other relevant communication via phone or message.

• Collaboration: 
Work closely with the marketing, sales, and customer service teams to ensure that all patient-related processes are efficient and provide a seamless experience. 
Assist with the coordination of hospital events or promotions that require telephonic support.

Job Particulars

Role  BPO / Customer care
Education Diploma, BA, Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1782575
Job Category Diploma , BPO
Locality Address Jagadamba Centre
State Andhra Pradesh
Country India

About Company

Bharathi Hospital is a professionally run 35 year old hospital. we take pride in being NABH accredited, which is a mark of excellence that reflects our unwavering commitment to the community. We provide a wide range of multispecialty services to cater to the diverse healthcare needs of our patients.
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