Greetings from Exide Life Insurance We are hiring for the role of Tele Relationship Manager
Job Title Tele Relationship Manager BUSINESS UNIT Marketing Work Location Bangalore Head Office
Experience 13 Yrs
Age 29 Yrs
Required Skills Tele Marketing Tele sales Outbound Voice Process English Hindi Mandatory any two South Indian languages Position Summary Comprehensive summary of what the job exists to accomplish Assist customers who walk in to our website and enquire about our products and plan to buy them n so as to create a great customer experience during the buying journey
Key Accountabilities A collection of duties and or responsibilities assigned Call customers who have logged into our website and explain product details manage objections and help the customer eventually to complete the buying journeyCreate great customer engagement levels and build a good pipeline of follow ups and hot prospects Ensure daily call contact targets login hours and schedule adherence is metEnsure call quality score is meeting benchmarks
Skills Knowledge: Qualifications Framework required by the position Graduate In case experienced
Experience of 6 months to 2years experience in selling and closing sales over the phone for life insurance productsExcellent communication skills with fluency in English and Hindi or English and any 2 regional languages Exceptional soft skills and customer engagement levels Should be willing to work in shifts 6 days a week Personal Attributes Competencies Positive Attitude and good grasping skills patient Open and honest in communication Disciplined and focused approach towards career Performance Measures The quantitative measures of the jobs overall responsibility Meet targets on conversion rates NOP and WFYP Ensure a healthy login to issuance and less than 0 cancellations Regards HR
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