1)Experience in Telecalling mandatory
2)Sales passionate only apply
3)Convincing skill/proactive
4)Minimum Qualification: 12th grade
5)Immediate Joinees only apply
6)Kerala candidates preferred
7)Freshers are not allowed
Job Types: Full-time, Regular / Permanent
Location: INFOPARK,KOCHI
Interested candidates share resumes or send resumes to Whatsapp
Responsibilities:
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level