Job Description
Job Summary
To sell Loyalty Card memberships of a 5-star hospitality company & generate leads within the set calling area with professionalism using up to date information and selling techniques provided.
Responsibilities and Duties
1. Lead Generation
- Acquire personal Leads to complement Sales calling Perform Lead generation calls daily
2. Selling
- Use various leads sources provided to generate phone sales
- Follow Sales script for each call
- Obtain referrals as part of each sales call
- Activity celebrate daily new sales within the team
- Courtesy call new sales within 3 weeks of the sale and 4 months and/or 8 months calls – as directed
3. Renewals
- Follow renewal script for renewal calls
- Obtain referrals as part of renewal call
- Updating renewal member information on the renewal sales form
- Maintain renewal statistics for every renewal call
- Contact renewals as per Renewal policy
- Advise customer’s feedback/requests to be provided in writing
4. Administration
- Document sales at the end of the call
- Place all sales documents in the allocated area for Administration officer
- Update the sales board in accordance with office procedure
5. Other Functions
- Participate in team projects
- Adhere to all HR and sales policies as outlined in the Portal/Training Manual/Renewal Manual
Required Experience, Skills and Qualifications
- 12th Pass / Graduate
- Excellent in speaking English
- Well-groomed
- Positive inclination and aggressiveness to close sales on the call.
- Oriented to achieving Targets & closing Sales
- Able to talk & sell the concept to senior executives & high net-worth individuals, with care and convincing soft-power. Also, able to navigate through their secretaries/office managers