Telecaller

Archetive Solutions Pvt. Ltd.
Experience : 0 to 5 Years
Education : 12th Pass (HSE)
Location : Kolkata
Per Month: Rs. 10,000 - Rs. 15,000
Posted on 26 Nov 19
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Job DescriptionLast Date 26 Dec 19
  • Job role will involve Communication with Clients and/ or Vendors based out of USA.
  • Job Role will require excellent display of call handling and escalation handling skills.
  • Job role will involve pro-active problem solving and display of analytical skills for dealing with Client/ Customer/ Vendor queries.
  • Job role will involve Maintenance of call parameters including, but not limited to Average handling time and Customer/ Client Satisfaction Index.
  • Job Role will involve tracking/ handling CRM, Web based applications for providing effective resolution/services.
Job Type : Full Time
Interview Type : Face to Face Interview
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