OSKIT Solutions jobs - Telecaller Cum Counselor

Experience - 6 months to 1 yr 

Salary - 7k to 12k

Location - Nagpur

Skills required - Good communication, Problem solving, Relationship builder, Emotional intelligence

Immediate joiner required

Responsibilities: 

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level