Airan Limited jobs - Telecaller
Telecaller
Fresher
8,000 - 11,000 Per Month
Posted:
2 Years ago
Views:
Applications:
Openings:
15
Job Description
No. of Opening : 15
Experience : Any
Job location : Ashram Road, Ahmedabad
Shift Time : 9:30AM to 6:30PM
Experience : Any
Job location : Ashram Road, Ahmedabad
Shift Time : 9:30AM to 6:30PM
Working Days : 06
Job Description:
- Responsible for Service Calls
Job Description:
- Responsible for Service Calls
- Vodafone process
- Calling process
- Hindi & Gujarati Calls
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education
10th Pass (SSC), 12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1025408
Job Category
BPO
Locality Address
Ashram Road
State
Gujarat
Country
India
About Company
Airan Limited
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