Digital Friend jobs - Telecaller
Telecaller
Fresher
Salary not disclosed
Posted:
2 Years ago
Views:
Applications:
Openings:
1
Job Description
- Making cold calls to customers.
- Handling both outbound and inbound calls.
- Clients Query Resolution
- Client Communication
- To take the orders of the product over the telephone accurately.
- To maintain the database by entering, verifying, and backing up data in the computer system.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education
10th Pass (SSC)
Who can apply
Freshers
Hiring Process
Face to Face Interview, Telephonic Interview
Employment Type
Full Time
Job Id
948901
Job Category
BPO
Locality Address
Bodakdev
State
Gujarat
Country
India
About Company
Digital Friend
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