K D PVT LMT jobs - Telecaller

Telecaller initiate telephonic contact with existing and prospective clients in order to generate sales. Given their reliance on spoken language, telecallers ought to display excellent verbal communication. To be successful as a telecaller, you should be able to convince even the toughest of individuals to purchase our offerings. A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services. 

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level