Telecaller

Lendinkart
Experience : Freshers
Education : BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
Location : Ahmedabad(Vastrapur )
Per Month: Rs. 10,000 - Rs. 23,000
Posted on 04 Jan 20
Job is expired
Job DescriptionLast Date 18 Feb 20
1.Skills Required:
  • Candidate must have a knowledge of at least one language Tamil or Telugu or Kannada or Bengali or Malayalam language. (1 tele-caller required per Language mentioned)
  • Candidate has basic computer skills which includes ability to use MS Office applications.
  • Candidate has basic typing skills - ability to type content with ease.
  • Candidate has the necessary English skills to understand work instructions and communication within team in English.
2. Work Experience - Fresher/Any tele-calling Job experience
3. Qualifications - Any Graduate
4. Roles & Responsibilities:
  • Ensuring calls to the delinquent customers for emi collections as per target allocated.
  • Regular track of each account with complete feedback
  • Do analyse & highlight the red alert cases which is going to be critical in future.
  • Need to find out the reason of bounce, how many intentional defaulter/financial crisis/ disputes or any other issue.
  • All data of analytics team to be used properly and must be act on the data provided.
  • Preparing Daily MIS in order to find out bounce and resolution percentage from delinquent pool
  • Ensuring all the payments collected are updated in the system on a timely basis by accounts team
Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description
Its a fintech company which is headquartered at Ahmedabad and having its presence across Bangalore, Mumbai & Delhi. With overall employee strength of 900+ people.
Job is expired
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