CredR jobs - Telecaller

Telecaller

CredR
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
Read More...
Job is expired
Posted: 1 Year ago
Views:
Applications:
Openings: 1

Job Description

Language known: Kannada, English, Hindi 
Should have good communication skill along B2B, B2C
Day shift 
6days working

Requirements:
  • Strong communication abilities
  • Exceptional communication and the capacity to switch up speaking approach
  • The capacity to adjust to challenging circumstances
  • The capacity to adjust to challenging circumstances
  • Having a firm understanding of the products or services the business provides
  • Ability to listen and solve problems
  • Ability to cope with rejection while remaining calm
  • Outstanding capacity to manage conflicts and address grievances during negotiations

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


Job Particulars

Role 
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1158214
Job Category Diploma , BPO
Locality Address Indiranagar
State Karnataka
Country India

About Company

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