Please find complete details of job description and key skills required.
Handling the inbound calls & customer queries.Maintenance of customer complaints.Highlight customer issues to the concern authorities.Assist with training and identify training needs within the group and provide feedback.
Critical Skills Required:Customer Service Skills.
Knowledge of Customer Procedures / Policies.Day Shift only. Ability to handle stressful situations.Should be able to articulate with good customer service skills.Excellent team work and ability to work in distributed delivery environment.
Good Communication & Thought process is required.Fluency in English and Hindi must.
Experience in a call center environment would be an advantage.
Education no bar.
Fresher and Experience Candidate may Apply.
Salary Best in Industry with attractive incentives.
Agents should possess grammatically correct communication skills in written and Verbal English/Hindi.
Required decent written and verbal Communication Skills.
Should be proactive and with customer service approach