Responsibilities:
Ø Calls prospective customers/donors by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
Ø Maintains database by entering, verifying, and backing up data.
Ø Maintains quality service by following organization standards.
Ø Make telephone calls to prospects.
Ø Keep accurate and detailed records of calls made and results achieved.
Ø Understand and manage personal performance on a daily basis.
Ø Maintain confidentiality.
Ø Record details of opportunities and lead notes.
Skills:
Great interpersonal skills.
Exceptional oral and written communication skills.
Strong organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks.
Outstanding problem-solving skills.
Exceptional attention to detail.
Hard-working individual.
Good time management abilities.
Strong decision-making skills.
Ability to tolerate stress and pressure.