Coderays It Pvt Ltd jobs - Telecaller

Job Overview: Telecaller

We are interested in hiring a dedicated and hardworking individual as a Telecaller our main goal is to boost our sales by reaching out to the existing customers as well as potential customers. 

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions regarding the product or service provided by the company.

In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.

If you are ready to take up these duties and responsibilities of a Telecaller, then apply right away. 

Responsibilities
Answering phones and explaining the product and services offered by the company.
Contacting existing customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Suggesting solutions based on customers' needs and requirements.

Requirements
Work experience as a Telecaller, or a similar role in the Sales Department.
Great interpersonal skills.
Good oral communication skills (Language Tamil).
Basic knowledge of Excel and Word.
Ability to work in a team or individually as and when required.
Good attention to detail.
Hard-working individual.