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Telecaller

Gamma process hub
Experience : Freshers
Education : 12th Pass (HSE)
Location : Chennai
Per Month: Rs. 13,000 - Rs. 15,000
Posted on 31 Jul 19
Job DescriptionLast Date 27 Sep 19
  • The main job responsibility of a tele-caller is to make cold or unsolicited calls on behalf of a third party, to obtain information or sell the  product or service.
  • The candidate should be female and good speaking in Hindi.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

Gamma, with 15 years of Experience in the BPM Industry has been servicing premium customers in the Banking and Financial Service, Insurance, Telecom and Retail Industry.  Strength of Gamma is our  1500 associates spread across 3 delivery centres across India, supporting business process of over 25 Domestic and International Customers.  Gamma supports voice and non voice based business process to our Customers.

We are an ISO Certified and ISMS Certified Organisation.

Voice Based Process: Customer Service

Gamma currently has a capacity to handle 1.5 Million calls per month, that could be scaled up within a short period.

•       Royale Assist – Gamma’s Customer Support service offering to your premium customers.

•       Facility to support 24X7 Customer Service

•       Integrated with voice, email, chat and social media for Query Management and Complaint Resolution supporting

•       Technical help desk

•       Grievance Registration and resolution

•       Customer Retention
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