Requirements:
*Coordinating with existing clients.
*Coordinating staff attendance management.
*Coordinating petty cash management.
*Interacting with staffs and enrolling everyday activity.
*Make telecalls and fix meetings with customers.
*Getting new requirements from clients and updating team.
*Ensuring proper operational activities happen every day.
Note: Mobile allowance -company
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level