International Customer Support or Sales Executive+ Upselling (Night Shift and Day Shift)
We are looking for a competitive and trustworthy, International Customer Support Executive to help us build up our business activities. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.
· Work Location: Wazirpur
· Shift Timing: US shift, UK Shift, and Day shift
· Experience: Min. 1 year exp. In Customer service and sales (International Sales)
· Unlimited incentives
· Candidates should be presentable.
· Excellent communication skills.
· Age below 30 years.
· No MTI Issue should be there.
· Sales experience candidate are preferred, BPO Exp. Is needed
· No Retail exp. candidate
Working Shift Details:
Day Shift:- 6 days working, (9:00 AM to 6:00 PM One Rotational off, No Sunday fixed off)
Night Shift:- 5 days working (6:00 PM to 3:00 AM One side cab & No Sunday Fixed off & Rotational 4 off)
5 days working (9:00 PM to 6:00 AM Two Side cab & No Sunday Fixed off & Rotational 4 off)
· Make inbound and outbound calls and chat with international customer to promote and sell a product or service.
· Create, maintain and update database of customers with complete information and emails. Consolidate existing customer base while building new customer base.
· Monitor competitor’s products or services and create selling strategies for own products or services.
· Handle customer needs and requirements.
· Respond to customer inquiries and resolve.
· You will get the generated leads and convert into sales
Must Have Minimum Requirements:
· Any graduate or an undergraduate can apply with min. experience of 1 year.
· Experience of handling an international client’s outbound calls or product sale.
· Exceptional interpersonal skills.
· Excellent communication and interpersonal skills: Good verbal communicator and presenter
· Self-motivated and positive.
· Good Convincing power.