GMS India jobs - Telecaller

Telecaller

GMS India

Delhi

Fresher

10,000 - 15,000 Per Month

Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BEd, BSc, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, Other Graduate, Other Post Graduate

Job Description

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Job Particulars

Role

Education Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BEd, BSc, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, Other Graduate, Other Post Graduate

Who can apply Freshers

Hiring Process Face to Face Interview

Employment Type Full Time

Job Id 969001

Job Category MBA , Diploma , BPO , BSc/BCA/BBM

Locality Address Saket

State Delhi

Country India

About Company

We are the organisation , that deals into education, training, documentation.

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