LEADING HEALTHCARE jobs - Telecaller

No. of openings: 100

Notice Period: Immediate Joiner

Gender restriction: No restrictions

Timing: Indian Shift

Working days: Only Mon, Tue, Wed, Thu, Fri, Sat working

No age limit for candidate

Freshers are allowed

Good incentive structure

Candidate cannot work remotely

Responsibilities:

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level