Initiating sales with potential customers over the phone.
Asking inquiries to interact with customers and keep the speech communication going.
Listening to the customers' has to generate repeat sales.
Gathering and documenting client info, payment ways, purchases, and reactions to products. Keeping up thus far on all products and informing customers of recent products.
Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Minimum Requirement:
Good Communication Skills
Good Problem-solving skills over the call
High energy level