Sharpeye infotech jobs - Telecaller
Telecaller
Fresher
5,000 - 15,000 Per Month
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
About Company
Our mission is to meet and exceed our customers’ needs and expectations, by providing high-quality services that are tailored to their specific requirements. We believe that every customer is unique, and we strive to deliver personalized services that reflect their preferences, tastes, and desires.
At our service industry, we believe that our employees are our most valuable asset. We are committed to attracting, retaining, and developing skilled and motivated employees who share our values and passion for service excellence. Our mission is to meet and exceed our customers’ needs and expectations, by providing high-quality services that are tailored to their specific requirements. We believe that every customer is unique, and we strive to deliver personalized services that reflect their preferences, tastes, and desires.
At our service industry, we believe that our employees are our most valuable asset. We are committed to attracting, retaining, and developing skilled and motivated employees who share our values and passion for service excellence.
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