Victory Lotus Insurance Brokers jobs - Telecaller

Telecaller

Victory Lotus Insurance Brokers
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Year ago
Views: 0
Applications: 0
Openings: 1

Job Description

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree
  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets


    Minimum Requirements:

    • Good Communication Skills
    • Good Problem-solving skills over the call
    • High energy level

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id943292
Job Category BPO
Locality Address Indirapuram
StateUttar Pradesh
Country India

About Company

Insurance is a legal agreement between two parties – the insurer and the insured, also known as insurance coverage or insurance policy. The insurer provides financial coverage for the losses of the insured that s/he may bear under certain circumstances.
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