Dear Candidate,
This is in regards to the position with one of the well known established company into Employee Background verification segment. The company is ready to hire Fresher or 12th Pass also for the above mentioned role with following specifications :
1. 12th Pass or Fresher/Graduate.
2. Good/ effective communication.
3. Resident of Gurgaon.
If interested for the above role kindly share your resume
Responsibilities:
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level